If you're having trouble with the weight plates getting stuck, jammed, or you're unable to turn the dial on your BRAINGAIN adjustable dumbbells, follow these simple steps to resolve the issue.
Before starting, ensure you're doing this close to the ground and ideally over a soft surface, as the weight plates will fall out during the process.
First, if you're unable to turn the dial and the plates are stuck, you’ll need to reset the dumbbell. Before starting, ensure you're doing this close to the ground and ideally over a soft surface, as the weight plates may fall out during the process.
Here's how to reset your dumbbells:
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Turn the dumbbell upside down, where you’ll find a reset button on each side of the handle.
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To release the weight plates, press and hold the reset button while slowly turning the dial back to the lowest weight setting. As you turn the dial, the weight plates will drop out of the handle.
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Repeat this step for both sides of the dumbbell. Carefully return the weight plates to their correct slots in the storage base.
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Once the plates are back in place, ensure the dials are still set to the lowest weight setting, and then return the dumbbell handle to the storage base.