Whilst adjustable dumbbells should be easy and straight-forward to use, we do appreciate with all things mechanical, there can sometimes be can issues such as damage incurred from a rough delivery.
Please ensure your dumbbells, when selecting weights, are picking up the correct number of plates as per the diagram below. If you have any issues please such as this, refrain from using your adjustable dumbbells and contact BrainGain support directly on support@braingain.fit, and we will ensure this is swiftly resolved for you.
We do ensure all our products are quality checked before leaving our warehouse, but it is always good practice to do a safety check at the start of your exercise by:
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Ensuring your dumbbells are collecting the correct weight
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Giving them a shake to ensure no additional plates are selected by fault A defective dumbbell can be dangerous, so please do ensure that this safety procedure is followed.